Refund policy

RETURN & REFUND POLICY

Last Updated: August 2026

Thank you for shopping with MENBUDS. We are committed to providing high-quality electronic accessories and a reliable shopping experience. Please read this Return & Refund Policy carefully before making a purchase.

1. Return Eligibility

You may request a return within 7 days of receiving your order if:

You received a damaged product.
You received the wrong product.
The product has a manufacturing defect.
The package is missing any essential accessories.

To process your request, you may be required to provide clear photos or an unboxing video showing the issue.

2. Non-Returnable Items

Returns will not be accepted if:

The product has been used, physically damaged, or modified by the customer.
The original packaging, accessories, or invoice is missing.
The return request is made after 7 days of delivery.
The issue is caused by misuse, accidental damage, or normal wear and tear.
The customer changes their mind after placing the order.

3. Refund Policy

After we receive and inspect the returned product, eligible refunds will be processed.

Prepaid Orders: Refunds will be credited to the original payment method within 5–7 business days after approval.
Cash on Delivery (COD) Orders: Refunds will be made via UPI or Bank Transfer within 5–7 business days after approval.

4. Replacement Policy

If you receive a damaged, defective, or incorrect product, MENBUDS may offer a replacement instead of a refund, subject to stock availability.

5. Return Shipping

If the return is approved due to our mistake (wrong, damaged, or defective product), MENBUDS will arrange the return pickup or cover the return shipping cost where applicable.

If the return is requested for any reason other than our error, the customer may be responsible for the return shipping charges.

6. Order Cancellation

Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled and will be handled according to this Return & Refund Policy.